Qualitative Risk Analyst

5 - 10 years
Full Time
United States
Draper, UT
February 28, 2019

Qualitative Data Analyst, Risk Investigations

EBay is looking for a highly motivated and talented Qualitative Data Analyst to join the EBay’s Risk Investigations Team. As a Qualitative Data Analyst you will be collaborating with ad-hoc teams of experts to gather, reconcile and distill complex and sometimes conflicting data into powerful yet simple stories and visualizations for distribution to internal and external audiences.

Members of the Risk Investigation Team are selected for their deep domain expertise and diverse talents which allows them to gather and work with data from disparate sources and see the world from multiple perspectives. A successful member of the team should be able to shift perspectives between that of an honest seller and buyer on EBay to that of a member of a cross-border crime syndicate. Qualitative Analysts on the team are able to do ground-up analysis that challenge existing assumptions and thought patterns to create positive organizational change.

If you are passionate about ground-up research, telling a story through data and collaborating with multi-functional teams of people with diverse backgrounds this is a superb opportunity for you!

In this role, you willCollaborate with leadership team and peers to identify promising areas of investigation

Develop research proposals

Identify research project goals

Develop research methodology

Identify required resources, timelines and costs

Identify and get approval from executive sponsor

Conduct investigations either alone or as a lead or collaborating with SWAT/Tiger teams

Document results of investigations with compelling data and visualization that tells the story and will drive positive organization change

Be on the lookout for quick wins and disseminate ancillary insights of from investigations to operational and business rules teams to drive tactical changes

Perform root cause analysis attribution of larger risk related trends in critical metrics

Perform gap analysis of various risk processes between current and desired outcome

Develop a deep understanding of risk tools and processes

Put aside personal biases and always act as a trusted advisers

Who You Are5+ years of relevant domain expertise

Superb communication skills, specifically written and verbal communication

Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams

Strong data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)

Strong capabilities in communicating through compelling stories and visualizations

SQL skills for basic and advanced data analysis

Critical thinker with intuitive understanding of complex systems

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