Strategy&Revenue operations manager (Marketplace efficiency)

Description

We are looking for a data-driven Operations & Revenue Manager to own marketplace performance, pricing effectiveness, and revenue optimization across international markets.
In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.

You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.

Key Responsibilities

• Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
• Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
• Drive corrective actions and optimization initiatives to improve efficiency and profitability.

• Define, test, and optimize pricing levers based on local market dynamics and business objectives.
• Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
• Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.

• Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
• Recommend actions to improve availability, utilization, and service reliability.
• Coordinate with regional operations teams to adapt strategies to local constraints and conditions.

• Use data and dashboards to track performance, diagnose issues, and inform decision-making.
• Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
• Prepare clear, structured insights and recommendations for senior stakeholders.

• Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
• Align stakeholders around priorities, timelines, and expected outcomes.
• Drive execution of cross-functional initiatives from problem definition to post-implementation review.

Skills, Knowledge & Expertise

• 2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
• Strong analytical skills and experience working with large datasets to drive business decisions.
• Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
• Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
• Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
• Strong stakeholder management and communication skills.
• Structured thinker with a bias toward execution and measurable impact.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 47 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
• Annual salary from 64 700 EUR gross.

Final benefits may vary depending on the location.