Senior Architect-Monitoring

3 - 5 years
Full Time
United States
Scottsdale, AZ
March 2, 2019

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Monitoring Team at PayPal is responsible for providing world-class platform that can collect, ingest, store, alert and visualize data from many different sources in PayPal – like application logs, infrastructure, Virtual Machines, Containers, Network, Load Balancers etc. The platform should provide functionalities that enables different teams in PayPal to gain business insights and debugging/triaging of issues in an easy-to-use and intuitive and self-service manner. The platform should be scalable to support the data needs for PayPal (fortune 500 company); be highly available at 99.9% or higher; be reliable and fault-tolerant across the different physical data centers and thousands for micro services. The Monitoring team is looking to evaluate solutions available out of the box externally OR to build solutions internally that can support the needs of such a platform. We are looking for a passionate, talented Architect to who can help give direction towards the evaluation, building and adoption of this next generation Monitoring platform at PayPal. Prior experience in evaluation and adoption of a Monitoring platform in a similar company as PayPal (which operates at the global scale) would be a great skill. The existing monitoring platform is built using a mix of proprietary solutions and open-source framework and technologies like Flink, Kafka, Java, GoLang, HBase, OpenTSDB, Elastic Search and Druid. Good understanding of these technologies to evaluate and understand benefits and drawbacks for choosing one over the other would be greatly helpful. A successful candidate will require strong understanding of the monitoring domain, industry trends for monitoring and also be hands-on with programming skills. He should have sound working knowledge of dev-sec-ops, understanding of cloud technologies, automation systems, data centers, load balancing, as well as excellent communication and planning skills. The architect will be responsible for the long-term reliability and scalability of the system and will be involved in making sure that the right architecture is implemented to avoid/minimize the day-to-day support work to keep the systems up and running. If you are passionate about systems design, scaling beyond 99.9% reliability and working in a highly dynamic environment with a team of smart and talented engineers then this is the job for you. As a Senior Architect on the Monitoring Team, you will provide technical and architectural leadership for the team, mentor others, and use your understanding of the business domains to help shape technical requirements and solutions. It is expected that you are an expert technical leader who is able to operate in a high performing team, that you can creatively balance high quality delivery with customer focus to meet business needs, that you have excellent communication skills, and that you have a continuous record of delivering results in a fast-paced environment.


  • Understand the different use cases for the Monitoring Domain across the different teams and help guide evaluation, building and adoption of a next generation Monitoring Platform for PayPal that is scalable, reliable and fault-tolerant. Help with evaluation using Proof of Concept on the different options/solutions selected that should solve for all the use cases.
  • Continue to guide the vision and direction for the Monitoring team technically
  • Share and understand the architecture direction for PayPal and SRE by being involved in the Architecture Council forums. Helped guide and implement standards and policies for architecture, design and implementation for systems.
  • Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements.
  • Ensure minimal operational overhead by automating maintenance tasks with easily manageable configurations, solving scalability bottlenecks to improve performance and maximize system availability by ensuring functional and performance SLAs.
  • Design, implement, and test complex, multi-tier distributed software application frameworks collaboratively with peers and technical leaders.
  • Mentor junior staff and/or team members in the best practices of code quality and coding practices. Enhances code quality across multiple projects and/or business units. Recognized for tech debt reduction.
  • Evangelize our teams and technologies across the enterprise to encourage adoption.
  • Exercise empathy and maturity while delivering excellence and superior products to our customers.
  • Architecting, designing and executing migration strategies from existing experiences and services to new infrastructure
  • Project planning and estimating effort for the different phases
  • Ability to find and help fix performance, scalability, and other live issues in a very time critical environment.
  • Ability to work collaboratively with team members to achieve end vision
  • Be part of the interview team to hire and build a world class engineering team that will make an impact on how we do engineering at PayPal


  • 10+ years of experience planning, architecting, designing, developing and delivering software related to platforms at scale
  • Passionate about mentoring team members and staying up-to-date on the latest technologies and platforms.
  • Prior experience in monitoring large scale distributed systems. Demonstrated knowledge of automation for most of the manual tasks around SDLC with techniques such as packaging with Docker, ensuring a reliable CI/CD pipeline to build and deploy code, automated system restarts and alerting for all critical modules.
  • Should be able to isolate errors by trouble-shooting the application stack from application to framework to underlying infrastructure dependencies and network.
  • Knowledge of Devops container/orchestration tools (Kubernetes, Docker, Puppet, etc)
  • Hands-On experience in Java, Python or GoLang, NoSQL data stores like Hbase, Couchbase and working knowledge with messaging platforms like KAFKA.
  • Hands-on knowledge of OOP/OOD/Functional languages along with strong understanding of concurrency, parallelism, networking, with profound data structure & algorithms.
  • Experience developing solutions for service monitoring, automated remediation, measuring availability and reliability, performance, analytics, network.
  • Knowledge about building non-lossy data pipelines using at least one streaming technology like Flink, Samza or Spark.
  • Experience with REST API, GIT, Docker, Jenkins, RxJava and Spring boot.
  • Strong verbal and written communication skills.

We’re a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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