Customer Service Guest Team Lead
Our Customer Service department at Booking.com employs over 7000 people, speaking 432 languages, across 15 countries worldwide. We’re looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact center environment to join our growing team in our colorful Customer Service offices in Orlando.
As a Team Leader in Booking.com Customer Service, you’ll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
Exercising excellent leadership and communication skills, you’ll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we will offer you a competitive compensation package and an environment in which you can do your best work.
The day to day in detail:
Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Orlando and think you can make a difference, click to apply and one of our team will be in touch.