Business Analyst Middle [Antifraud, Mexico]

We’re looking for a Business Analyst to join our Risk Monitoring team. The team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Fraud and AML/KYT use-cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.

Challenges that await you

• Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
• Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design
• Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
• Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
• Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity

What makes you a great fit

• Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
• Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
• Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
• Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes
• Experience in cross-team collaboration and stakeholder management
• Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows
• B2 or higher English level for effective communication with an international team

Your bonus skills

• Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design
• Understanding of APIs and event streaming (Kafka or similar)
• Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Our ways of working

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits

• Relocation support to Mexico with assistance for the employee and their family
• Flexible work from our office or hybrid
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave